Family Friendly

Family Friendly

This is the 1,264-room Hard Rock Hotel in Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views , a private white sand beach , and exclusive saltwater snorkeling areas . It’s all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn.

Live large at the Hard Rock Hotel in Riviera Maya and enjoy the very best of paradise for all. Or, pack your appetite for opulence and hit Heaven — an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest.

Nearby Attractions:

  • 18-hole Jack Nicklaus Golf Course*
  • 18-hole Robert von Hagge Golf Course*
  • Chichen Itza, Coba, Tulum
  • Deep Sea Fishing
  • Scuba Diving
  • Isla Mujeres and Cozumel
  • Eco & Adventure Parks
  • Xcaret, Xplore, Xel Ha
  • Playa del Carmen 5th Avenue
  • Cancun

*20% service fee applies

Exclusive Perks

  • Free room night for every ten (10) room nights
  • Free upgrades- one (1) complimentary room upgrade
  • Free PRIVATE FUNCTIONS***
    • 5 – 9 rooms or 15 – 29 room nights = One (1) cocktail reception for one (1) hour.
    • 10 -19 rooms or 30 – 59 room nights = One (1) private function for two (2) hours.
    • 20 – 29 rooms or 60 – 89 room nights = One (1) cocktail reception for one (1) hour and One (1) private function for three (3) hours, must be held on different days.
    • 30 – 49 rooms or 90 – 149 room nights = Two (2) private functions for three (3) hours, must be held on different days.
    • 50 – 89 rooms or 150 – 269 room nights = Two (2) private functions for four (4) hours, must be held on different days.
    • 90+ rooms or 270+ room nights = Two (2) private functions for five (5) hours, must be held on different days.
This is one of our premier partner resorts. Please contact your destination wedding concierge for specific and exclusive resort concessions.
Contact Us
  • Ballroom ($)
  • Banquet Room ($)
  • Bar (swim-up)
  • Bars/Lounges (3)
  • Basketball Court
  • Beach (onsite)
  • Bicycle Rentals
  • Billiards
  • Business Center
  • Car Rental Desk
  • Children’s Activities
  • Children’s Playground
  • Coffee Shop
  • Concierge
  • Currency Exchange
  • Disco/Nightclub
  • Dive Center
  • Doctor (on call) ($)
  • Entertainment
  • Fitness Center
  • Gift Shop ($)
  • Golf (nearby) ($)
  • Hospitality Desk
  • Ice Machines
  • Internet Service
  • Jacuzzis (outdoor) (4)
  • Laundry Service ($)
  • Medical Services ($)
  • Meeting Room ($)
  • Multilingual Staff
  • Parking Facility
  • Physically Challenged Accommodations
  • Physically Challenged Facilities
  • Ping Pong
  • Pool (children’s)
  • Pool (outdoor)
  • Poolside Beverage Service
  • Poolside Grill
  • Restaurants (3)
  • Rooms (489)
  • Safe Deposit Boxes (in room)
  • Sauna
  • Snack Bar
  • Spa
  • Taxi Stand ($)
  • Teen Club
  • Tennis Courts (3)
  • Tour Desk
  • Tours & Excursions $ ($)
  • Travel Agency ($)
  • Watersports (non-motorized)
  • Wedding Coordinator ($)
  • Wedding Site ($)

Compliments of Hard Rock


  • Wedding ceremony location
  • White ceremony structure
  • 32 white avant-garde chairs
  • Themed one-tier wedding cake for 32 guests
  • One bouquet and boutonniere per wedding couple
  • Sparkling wine for 32 guests during the ceremony
  • Honeymoon Wishes wedding website and wedding registry
  • CD system available during the ceremony
  • Wedding planner
  • Witnesses if required
  • Complimentary Honeymoon Package
  • Justice of the Peace or minister to perform legal, symbolic or vow renewal ceremonies
  • White ceremony podium with a golden manzanita branch and a gold mirrored vase filled with white roses

Driftwood Romance


  • Wedding ceremony location
  • Wooden ceremony table with glass top
  • Themed 2 tier wedding cake for up to 32 persons
  • Sparkling wine for 32 persons following ceremony
  • Honeymoon Wishes Website and Bridal Registry
  • CD system available for ceremony
  • Event Consultant and Onsite Wedding Coordinator
  • Witnesses if required
  • Complimentary Honeymoon Package
  • 32 White chiavari chairs with white cushions in a variation of themed drapery
  • Non-Denominational Minister to perform symbolic or vow renewal ceremonies
  • Wooden tree shaped ceremony structure with chiffon draping and garland consisting of pine, evergreen, eucalyptus, baby’s breath, ruscus, and roses
  • Ground fireworks display after ceremony at Cancun & Riviera Maya, dove release after ceremony at Vallarta, choice of cold fireworks or bubble display after ceremony at Punta Cana
  • Soloist for wedding ceremony (Riviera Maya: Flute, Violin & Saxophone / Cancun: Violin, Harp, Saxophone & Guitar / Punta Cana: Violin, Saxophone, Guitar / Vallarta: Violin, Saxophone, Guitar & Keyboard)

*Terms and Conditions apply, please check with your Certified Destination Wedding Specialist for more information.

 
 

Golden Radiance


  • Wedding ceremony location
  • Gold ceremony podium
  • Witnesses if required
  • Complimentary Honeymoon Package
  • Themed 2 tier wedding cake for up to 32 persons
  • Sparkling wine for 32 persons following ceremony
  • Honeymoon Wishes Website and Bridal Registry
  • CD system available for ceremony
  • Event Consultant and Onsite Wedding Coordinator
  • 32 Gold chiavari chairs with ivory cushions in a variation of themed drapery
  • Non Denominational Minister to perform symbolic or vow renewal ceremonies
  • Soloist for wedding ceremony (Riviera Maya: Flute, Violin & Saxophone / Cancun: Violin, Harp, Saxophone & Guitar / Punta Cana: Violin, Saxophone, Guitar / Vallarta: Violin, Saxophone, Guitar & Keyboard)
  • Ground fireworks display after ceremony at Cancun & Riviera Maya, dove release after ceremony at Vallarta, choice of cold fireworks or bubble display after ceremony at Punta Cana

*Terms and Conditions apply, please check with your Certified Destination Wedding Specialist for more information.

Seaside Shimmer


  • Wedding ceremony location
  • White crystal ceremony podium
  • Cymbidium orchid groom’s boutonniere
  • Themed 2 tier wedding cake for up to 32 persons
  • Sparkling wine for 32 persons following ceremony
  • Honeymoon Wishes Website and Bridal Registry
  • CD system available for ceremony
  • Event Consultant and Onsite Wedding Coordinator
  • Witnesses if required
  • Complimentary Honeymoon Package
  • Themed bridal bouquet with cymbidium orchids and crystal garland
  • Non Denominational Minister to perform symbolic or vow renewal ceremonies
  • White ceremony structure with curtains of sparkling tear drops hanging
  • 32 clear chiavari chairs with white cushions in a variation of themed drapery
  • Soloist for wedding ceremony (Riviera Maya: Flute, Violin & Saxophone / Cancun: Violin, Harp, Saxophone & Guitar / Punta Cana: Violin, Saxophone, Guitar / Vallarta: Violin, Saxophone, Guitar & Keyboard)
  • Ground fireworks display after ceremony at Cancun & Riviera Maya, dove release after ceremony at Vallarta, choice of cold fireworks or bubble display after ceremony at Punta Cana
   
Terms and Conditions apply, please check with your Certified Destination Wedding Specialist for more information.

Ceremony Locations

Central Hacienda Beach

Central Hacienda Beach

A singularly unique high profile venue, Hard Rock Hotel Riviera Maya is an event destination designed to impress. Located alongside the azure waters of the warm Caribbean Sea, the hotel mixes traditional Mexican style with opulent flair and legendary service. 

VIEW DETAILS

Outstanding for

Anniversaries

Board Meetings

Special Celebrations

Weddings

Capacity


4000
MAX CAPACITY

Club Heaven Terrace

Club Heaven Terrace

A singularly unique high profile venue, Hard Rock Hotel Riviera Maya is an event destination designed to impress. Located alongside the azure waters of the warm Caribbean Sea, the hotel mixes traditional Mexican style with opulent flair and legendary service. 

VIEW DETAILS

Outstanding for

Anniversaries

Board Meetings

Special Celebrations

Weddings

Capacity


3000
MAX CAPACITY

Standard Room Amenities


Head to the front row for all the legendary amenities one room can handle. Go ahead—step out to your private balcony and soak it in. Kick it with hydro spa tubs, flat screen satellite TVs, and free Wi-Fi throughout. Live like a legend with 24-hour room service, a fully stocked mini-bar, and snacks perfect for everyone in your crew. Then, head out and experience all the non-stop service and style of the Hard Rock Hotel Riviera Maya. Here, every guest is nothing short of a Rock Star. And it all starts with your lavish room.

Rock Star Suite


Rock Star Suite

Two king bedrooms with private terrace, 2 full baths, and 2 half baths. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness.

The entire suite lets you live the lifestyle of a rock star!

  • Rock Royalty Personal Assistant (7am – 11pm)
  • Ironing Service (2 items per person/per stay)
  • Upgraded full-size Rock Spa® bath products
  • Express luggage delivery
  • Complimentary Shoe Shine
  • Welcome Petit Fours
  • Aromatherapy and Pillow Menu
  • Spa Tub Preparation (with 24-hours notice)
  • VIP Exclusive Check-in and check-out
  • Complimentary beach bag (1 per room/per stay)
  • Priority booking for bali beds ($)
  • Balcony with hammock
  • Purified water
  • Plush Bathrobes & slippers
  • Loofah Sponge
  • Sleeping mask
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service – select a la carte menu
  • Turn down service
  • Personal Assistance with reservations (on and off property)
  • Priority Reservation to picks® and mix® program
  • Complimentary 25-minute couples massage at the Rock Spa®
  • Late checkout available (until 3pm – available upon request and availability)
  • Mini bar with soda, bottled water, juice, domestic beer and snacks
  • Rock Royalty Level – Check-out service – (Personal Assistant will help review account and assist in express check-out)
  • Premium Liquor Dispenser – Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial

LIVING ROOM/KITCHEN
Living room has everything you need to sit back and relax or entertain your parade of fans that came to party with you on vacation! So much to do, so little time!

  • Espresso Machine
  • Microwave
  • Wine Fridge
  • Photo booth
  • Dining table that flips to play card games
  • Camaro-converted billiard table
  • Lava lamp themed dance stage
  • Surround sound entertainment system, and 80″ flat screen TV
  • Bandana-influenced ceiling décor to showcase the famed rocker’s individuality


PRIVATE GAME/THEATER ROOM

Get ready to experience that private theater that you’ve always wanted in your home, here for you to enjoy on vacation.

  • Plush Bean Bags and lazy boy seating
  • Blu-Ray player
  • Xbox 360 with Kinect
  • Projector and screen
  • Surround Sound System

FITNESS CENTER
Every rock star needs to stay in shape, even when on vacation. No need to leave the room to work off those all inclusive amenities, we have you covered with your own workout equipment that includes:

  • Treadmill
  • Cycling Machine
  • Dumbbells

MASTER BED ROOM

  • Hydro Spa bathtub in room
  • Guitar amp mini fridge
  • Vanity built into master bathroom
  • Walk in closet
  • Mini concert themed entrance complete with PICKS guitar kit
  • Custom built-in desk chair made from Harley Davidson parts
  • 5 person shower with one way mirror and Bluetooth water proof speaker

UPSTAIRS TERRACE

Ready to take the party upstairs? We have you all set to rock with your friends day or night with the layout of this terrace: 

  • Amazing view of Caribbean ocean
  • Additional half bath
  • Custom Dining area
  • HD TV
  • Hot tub
  • Fire pit
  • DJ booth (equipment available upon request) and bar area
  • And plenty of places to lounge in the Mexican sun

Additional amenities:

  • Hang over kit
  • iPad control system for A/V (must be returned upon check out)
  • Your own LED remote control to set your own vibe and mood

DELUXE GOLD


DELUXE GOLD
  • 1 King bed or 2 double beds
  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock
  • Liquor Dispenser 
  • LCD TV with satellite 
  • Purified water
  • Rock Spa bath amenities 
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board 
  • Free wireless internet
  • 24-hour room service
  • Turndown service 
  • Mini bar with soda, bottled water, juice & domestic beer

View: Garden View. 482 sq. ft. 

DELUXE DIAMOND


DELUXE DIAMOND
  • 1 King bed 
  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock
  • Liquor dispenser with premium brands 
  • LCD TV with satellite 
  • Purified water
  • Rock Spa bath amenities 
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso/American coffee maker 
  • Aromatherapy and Pillow Menu
  • Exclusive in-room dining menu 
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board 
  • Free wireless internet
  • Complimentary beach bag (1 per room, per stay)
  • CD/DVD Player (available upon request)
  • Nightly Petit Fours
  • 24-hour room service
  • Turndown service 
  • Private check-in area – late and early check in (subject to availability) 
  • Mini bar with soda, bottled water, juice & domestic beer
View: Ideal location, close to main facilities. Max occupancy: 2 adults. 482 sq. ft.

DELUXE FAMILY (2 BEDROOM)


DELUXE FAMILY (2 BEDROOM)
  • Hydro spa tub in each room
  • Private bath with shower
  • Balcony with hammock
  • Liquor Dispenser in adult’s room 
  • Adult Mini bar with soda, bottled water, juice & domestic beer
  • Kid friendly mini bar with juices, soda and chocolate milk 
  • LCD TV with satellite 
  • Purified water
  • Rock Spa bath amenities 
  • L’Oreal Kids bath amenities 
  • Adult size slippers
  • Adult and kids bathrobes
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board 
  • Free wireless internet
  • 24-hour room service
  • Turndown service 
  • Kids beach toys
  • Kid’s room service menu
  • Candies and cookies upon arrival
  • Complimentary mini cake for birthdays (available upon request) 
  • Two connecting rooms: 1 room with King bed and other with 2 double beds
  • XBOX 360, with a selection of DVD’s & Xbox games available upon request
View: Garden or resort view. Minimum occupancy 3 adults. Max Occupancy: 6 guests including children and infants. 964 sq. ft.

Deluxe Gold Heaven


Deluxe Gold Heaven

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king bed or two double beds.

  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock
  • Liquor Dispenser
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turn down service
  • Mini bar with soda, bottled water, juice & domestic beer

Deluxe Platinum Sky Terrace - Heaven


Deluxe Platinum Sky Terrace - Heaven

One king bed. Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.

  • Private bath with shower
  • Balcony with hammock
  • Liquor dispenser
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown service
  • Access to a private 2nd floor sky terrace with lounge chairs and hydro spa tub

Maximum occupancy: 2 adults or 1 adult and 1 child.

Additional Room Categories


Hacienda – Family Section

Deluxe Gold – One King or 2 Double Beds

  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock
  • Liquor Dispenser
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turn down service
  • Mini bar with soda, bottled water, juice & domestic beer

Deluxe Gold Pure – King Bed

All the regular Deluxe Gold awesomeness with the addition of the PURE® standard. PURE® Hypo-­Allergenic Rooms are designed to provide a better night’s sleep for all guests, especially allergy sufferers. In addition to our usual cleaning protocol, our PURE rooms undergo an additional seven­‐step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state­‐ of­‐the­‐art air purification system and treatment of all coverings and surfaces in the guest room. All PURE rooms are installed and maintained on an ongoing basis by PURE Solutions.

  •  
  • Hydro spa tub 
  • Private bath with shower
  • Balcony with hammock
  • Liquor Dispenser
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water 
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-­enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24­‐hour room service
  • Turn down service

Deluxe Platinum Double 

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with two double beds.

  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock
  • Liquor Dispenser
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turn down service

 

Deluxe Diamond – King

One king bed. Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, ’ve packed these legendary digs with non-stop extras and no-limit luxury

  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock
  • Liquor dispenser with premium brands
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso/American coffee maker
  • Direct dial telephone
  • Aromatherapy and Pillow Menu
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • Exclusive in-room dining menu
  • Turndown service
  • Complimentary beach bag (1 per room, per stay)
  • CD/DVD Player (available upon request)

 

Rock Royalty – Deluxe Platinum

You are now all-inclusive Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed or two double beds.

  • Rock Royalty Personal Assistant (7am – 11pm)
  • Ironing Service (2 items per person/per stay)
  • Upgraded full-size Rock Spa® bath products
  • Express luggage delivery
  • Complimentary Shoe Shine
  • Welcome Petit Fours
  • Aromatherapy and Pillow Menu
  • Spa Tub Preparation (with 24-hours notice)
  • Personal Assistance with reservations (on and off property)
  • Priority Reservations to picks® and mix® program
  • Complimentary 25-minute couple’s massage at the Rock Spa®
  • VIP Check-in and check-out
  • Late checkout available (until 3pm – available upon request)
  • Complimentary beach bag (1 per room/per stay)
  • Rock Royalty Level – Check-out service – (Personal Assistant will help review account and assist in express check-out)
  • Priority booking for bali beds ($)
  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock in most rooms
  • Premium Liquor Dispenser – Absolut, 
  • Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial
  • Mini bar with soda, bottled water, juice, domestic beer and snacks
  • LCD TV with satellite
  • Purified water
  • Plush Bathrobes & slippers
  • Sleeping mask
  • Loofah Sponge
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso machine
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service – select a la carte menu
  • Turn down service
  •  

Deluxe Platinum Sky Terrace (1 bedroom)

One king bed. Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.

  • Private bath with shower
  • Balcony with hammock
  • Access to a private 2nd floor grand sky terrace with 
  • lounge chairs and hydro spa tub
  • Liquor dispenser
  • Mini bar with soda, bottled water, juice & 
  • domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turn down service
  •  

Deluxe Family Two Bedroom 

Swap the minivan for the tour van, buckle up, and go for a ride straight to the front row of paradise with world-class extras including two connecting rooms, one with a king bed, the other with two double beds.

    •  
    • Hydro spa tub in each room
    • 2 Full private baths with shower
    • Balcony with hammock
    • Liquor Dispenser in adult’s room
    • Adult Mini bar with soda, bottled water, juice & domestic beer
    • Kid friendly mini bar with juices, soda and chocolate milk
    • LCD TV with satellite
    • Purified water
    • Rock Spa® bath amenities
    • L’Oreal Kids bath amenities
    • Adult and kids bathrobes & slippers
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Coffee maker
    • Direct dial telephone
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service
    • Turn down service
    • Bluetooth-enabled wireless alarm clock radio
    • Xbox 360, with a selection of DVD’s & Xbox games available upon request
    • Kids beach toys
    • Kid’s room service menu
    • Candies and cookies upon arrival
    • Complimentary mini cake for birthdays (available upon request)

 

Deluxe Platinum Sky Terrace – (Two Bedroom) 

Two connecting rooms: one room with a king bed and a second room with two double beds. They packed this crowd-pleaser with everything your entourage needs live it up and rock the show in style. Enjoy!

 

  • Hydro spa tub in room with double beds
  • 2 Private bathrooms with showers
  • Access to a private 2nd floor grand sky terrace 
  • with lounge chairs and hydro spa tub
  • Balcony with hammock
  • Liquor Dispenser
  • Mini bar with soda, bottled water, juice & 
  • domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turn down service

Rock Suite Platinum Two Bedroom with personal assistant

This suite plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this two bedroom Rock Suite with one room with a king bed, and a second room with two double beds. Don’t forget the living and dining room areas to top off your stay. Limited time only – this room now comes with your very own Personal Assistant.

  • Hydro spa tub in each room
  • 2 Full private bathrooms with showers
  • Over sized private balcony with hammock 
  • and lounge chairs
  • Liquor dispenser
  • Mini bar with soda, bottled water, juice 
  • & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso/American coffee maker
  • Direct dial telephone
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Exclusive in-room dining menu
  • Turndown service
  • Nightly Petit Fours
  • Aromatherapy and Pillow Menu
  • CD/DVD Player (available upon request)
  • Complimentary beach bag (1 per room/per stay)
  • Bluetooth-enabled wireless alarm clock radio

PERSONAL ASSISTANT SERVICES

  • Personal Assistant (7am-11pm)
  • Ironing Service (2 items per person/per stay)
  • Express Luggage Delivery
  • Complimentary Shoe Shine
  • Spa Tub Preparation (with 24-hour notice)
  • Personal Assistance with Reservations (on and off property)
  • Priority Reservations to picks® and mix® Programs
  • Access to VIP Beach Area
  •  

Rock Suite Platinum Rooftop Lounge (2 Bedroom) with personal assistant

Two bedroom suite equipped with a dining and living room area. Feel that? That’s a feeling only a suite like this could deliver. And don’t worry — it never fades. Not when you surround yourself with non-stop luxury at every turn.

 

  • Hydro spa tub in each room
  • 2 Full private bathrooms with showers
  • Over sized private balcony with hammock 
  • and lounge chairs
  • Liquor dispenser
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso/American coffee maker
  • Direct dial telephone
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Exclusive in-room dining menu
  • Turndown service
  • Welcome Petit Fours
  • Aromatherapy and Pillow Menu
  • CD/DVD Player (available upon request)
  • Complimentary beach bag (1 per room/per stay)
  • Bluetooth-enabled wireless alarm clock radio
  •  

PERSONAL ASSISTANT SERVICES

  • Personal Assistant (7am-11pm)
  • Ironing Service (2 items per person/per stay)
  • Express Luggage Delivery
  • Complimentary Shoe Shine
  • Spa Tub Preparation (with 24-hour notice)
  • Personal Assistance with Reservations (on and off property)
  • Priority Reservations to picks® and mix® Programs
  • Access to VIP Beach Area

Rock Star Suite Two Bedroom 

Two bedroom suite, one room with a king bed, and a second room with two double beds. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness.

From the moment you open the door you see this suite is different; you are greeted by a custom gold and silver mirrored horse sculpture and hooded rock throne seating. The Rock Star suite’s design inspiration was of a ‘modern day Hacienda’, complete with high-end local elements and is adorned with memorabilia from Fergie.

The suites main room has custom furnishings including a built in diamond-padded leather and crystal banquette, custom dining table that flips to play games and no dining room is complete without a bar area. The living room is outfitted with a half bath and a unique leather multi seating group that is illuminated with custom lighting fixtures.

The master bedroom is total rock star with its custom armoire, raw-cut stone Jacuzzi soaking tub and live edge wood headboard. The full bathroom with its shower is extra large and is tiled in stunning yellow glass tile.

The second bedroom is outfitted with two double beds, a full bathroom and stunning views.

The suite is topped off with a full Terrace area with Great Ocean views from sunrise to sunset. The terrace is outfitted with a large hot tub, outdoor shower, custom dining set, a half bathroom, hammocks, chaise and day bed seating options.

  • Rock Royalty Personal Assistant (7am – 11pm)
  • Ironing Service (2 items per person/per stay)
  • Upgraded full-size Rock Spa® bath products
  • Express luggage delivery
  • Complimentary Shoe Shine
  • Welcome Petit Fours
  • Aromatherapy and Pillow Menu
  • Spa Tub Preparation (with 24-hours notice)
  • Personal Assistance with reservations (on and off property)
  • Priority Reservations to picks® and mix® program
  • Complimentary 25-minute couple’s massage at the Rock Spa®
  • VIP Check-in and check-out
  • Late checkout available (until 3pm – available upon request)
  • Complimentary beach bag (1 per room/per stay)
  • Rock Royalty Level – Check-out service – (Personal 
  • Assistant helps review the guest account at check-out)
  • Priority booking for bali beds ($)
  • Premium Liquor Dispenser – Absolut, Bacardi White, 
  • Johnny Walker Black Label, José Cuervo Especial
  • Mini bar with soda, bottled water, juice, domestic 
  • beer and snacks
  • LCD TV with satellite
  • Purified water
  • Plush Bathrobes & slippers
  • Sleeping Mask
  • Loofah Sponge
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso/American coffee maker
  • Direct dial telephone
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service – select a la cart menu
  • Turndown service
  • XBOX or Blu-ray player (available upon request)
  • Bluetooth-enabled wireless alarm clock radio

Heaven (Adults Only Section)

Deluxe Gold – One King or Two Double Beds

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king bed or two double beds.

  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock
  • Liquor Dispenser
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turn down service

 

Deluxe Gold – PURE

All the regular Deluxe Gold awesomeness with the addition of the PURE® standard. PURE® Hypo­Allergenic Rooms are designed to provide a better night’s sleep for all guests, especially allergy sufferers.

  • Hydro spa tub 
  • Private bath with shower
  • Balcony with hammock
  • Liquor Dispenser
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water 
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turn down service
  •  

Deluxe Diamond

Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, we’ve packed these legendary digs with non-stop extras and no-limit luxury.

  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock
  • Liquor dispenser with premium brands
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso/American coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown service
  • Aromatherapy and Pillow Menu
  • Welcome Petit Fours
  • Complimentary beach bag (1 per room, per stay)
  • CD/DVD Player (available upon request)
  • Private check-in area – late and early check-in (subject to availability)

 

Deluxe Platinum Sky Terrace

One king bed. Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.

  • Private bath with shower
  • Balcony with hammock
  • Access to a private 2nd floor sky terrace with lounge chairs and hydro spa tub
  • Liquor dispenser
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turn down service
  •  

Rock Royalty – Deluxe Platinum

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king.

  • Rock Royalty Personal Assistant  
  • (7am – 11pm)
  • Ironing Service (2 items per person/per stay)
  • Upgraded full-size Rock Spa® bath products
  • Express luggage delivery
  • Complimentary Shoe Shine
  • Welcome Petit Fours
  • Aromatherapy and Pillow Menu
  • Spa Tub Preparation (with 24-hours notice)
  • Personal Assistance with reservations (on and off property)
  • Priority Reservation to picks® and mix® program
  • Complimentary 25-minute couples massage at the Rock Spa®
  • VIP Exclusive Check-in and check-out
  • Late checkout available (until 3pm – available upon request and availability)
  • Complimentary beach bag (1 per room/per stay)
  • Rock Royalty Level – Check-out service – (Personal Assistant will help review account and assist in express check-out)
  • Priority booking for bali beds ($)
  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock in most rooms
  • Premium Liquor Dispenser – Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial
  • Mini bar with soda, bottled water,
  • juice, domestic beer and snacks
  • LCD TV with satellite
  • Purified water
  • Plush Bathrobes & slippers
  • Sleeping mask
  • Loofah Sponge
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso machine
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service – select a la carte menu
  • Turn down service
  •  

Rock Suite Platinum (2 Bedroom) with personal assistant

This room plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this two bedroom Rock Suite with one room with a king bed, and a second room with one king bed or two double beds.

  • Hydro spa tub in each room
  • 2 Full bathrooms (1 in each guestroom), 1 half bath in main area of suite
  • Private bath with shower
  • Oversized private balcony with hammock and lounge chairs
  • Liquor dispenser
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso/American coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • VIP check-in
  • Free wireless internet
  • 24-hour room service
  • Exclusive in-room dining menu
  • Turndown service
  • Nightly Petit Fours
  • Aromatherapy and Pillow Menu
  • CD/DVD Player (available upon request)
  • Complimentary beach bag (1 per room, per stay)
  • Personal Assistant Services
  • Personal Assistant (7am-11pm)
  • Ironing Service (2 items per person/per stay)
  • Express Luggage Delivery
  • Complimentary Shoe Shine
  • Spa Tub Preparation (with 24-hour notice)
  • Personal Assistance with Reservations (on and off property)
  • Priority Reservations to picks® and mix® Programs
  • Access to VIP Pool and Beach Areas

 

Rock Suite Platinum Rooftop Lounge (2 Bedroom) with personal assistant

Two bedroom suite equipped with a dining and living room area. Feel that? That’s a feeling only a suite like this could deliver. And don’t worry — it never fades. Not when you surround yourself with non-stop luxury at every turn. Go big and enjoy.

  • Hydro spa tub in each room
  • 2 Full bathrooms (1 in each guestroom), 1 half bath in main area of the suite
  • Private bath with shower
  • Private balcony with hammock
  • Sky terrace with a hydro spa tub, table with chairs and bathroom
  • Liquor dispenser
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso/American coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • VIP check-in
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Exclusive in-room dining menu
  • Turndown service
  • Nightly Petit Fours
  • Aromatherapy and Pillow Menu
  • CD/DVD Player (available upon request)
  • Personal Assistant Services
  • Personal Assistant (7am-11pm)
  • Ironing Service (2 items per person/per stay)
  • Express Luggage Delivery
  • Complimentary Shoe Shine
  • Spa Tub Preparation (with 24-hour notice)
  • Personal Assistance with Reservations (on and off property)
  • Priority Reservations to picks® and mix® Programs
  • Access to VIP pool and beach areas

Rock Star Suite

Two king bedrooms with private terrace, 2 full baths, and 2 half baths. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness. Just when you thought it couldn’t get any better, they added the first-ever artist branded Rock Star Suite to their collection.

  •  
  • Rock Royalty Personal Assistant (7am – 11pm)
  • Ironing Service (2 items per person/per stay)
  • Upgraded full-size Rock Spa® bath products
  • Express luggage delivery
  • Complimentary Shoe Shine
  • Nightly Petit Fours
  • Aromatherapy and Pillow Menu
  • Spa Tub Preparation (with 24-hours notice)
  • Personal Assistance with reservations (on and off property)
  • Priority Reservation to picks® and mix® program
  • Complimentary 25-minute couples massage at the Rock Spa®
  • VIP Exclusive Check-in and check-out
  • Late checkout available (until 3pm – available upon request and availability)
  • Complimentary beach bag (1 per room/per stay)
  • Rock Royalty Level – Check-out service – (Personal Assistant will help review account and assist in express check-out)
  • Priority booking for bali beds ($)
  • Balcony with hammock
  • Premium Liquor Dispenser – Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial
  • Mini bar with soda, bottled water, juice, domestic beer and snacks
  • Purified water
  • Plush Bathrobes & slippers
  • Loofah Sponge
  • Sleeping mask
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service – select a la carte menu
  • Turndown service
  • Living room/kitchen
  • Private game/theater room
  • Fitness center
  • Master Bedroom
  • Upstairs terrace

Introducing the newly opened Rockaway Bay Water Park with 3 separate attractions!

Attraction 1 – 9 slides of different sizes for children and teens
Attraction 2 – 8 slides of different sizes for children.
Attraction 3 – 6 high-speed slides for teens and adults.

Minimum height for slides is 3 feet 5 inches
All children under the age of  8 must be supervised by an adult
Poolside snack bar available

Also offering:

  • Water Slide
  • Tennis Courts
  • Bicycles
  • Kayaks
  • Climbing Wall
  • Snorkeling
  • Half court basketball court
  • Heaven Bar & Disco Nightclub
  • Woodward 
  • Side-steps
  • Rope Swing
  • Cargo Crawl
  • Rotating Platforms
  • Hanging Rings
  • Lily Pads
  • Cheese Slices
  • Swinging Punching Bags
  • Woodward Mountains
  • 25 ft Zip Line
  • Quarter Pipe
  • Yoga Temple – Daily instruction and classes
  • 6 pools – Kids’ pool, family-friendly pool and 4 adults-only pools
  • Body Rock Fitness Center – State-of-the-art fitness and weight training equipment
  • Monkey Experience – Search and explore the Spider Monkey’s natural habitat
  • Heaven Lounge – full-service bar featuring live music, videos and more
  • A new activity experience that includes an indoor skate park, digital media space, trampolines, drop-in snowboard sessions, cheer and dance, and private lessons in parkour!

Please note: Daily Passes can be purchased and are not part of the all inclusive experience.